Hong Kong Walking Tours, Private Tours, Food Tours | Big Foot Tour

Hong Kong Tours – Terms

Hong Kong Walking Tours, Private Tours, Food Tours | Big Foot Tour - Email

The purchase of any Hong Kong tour offered by Big Foot Tour constitutes a contractual agreement between you and Big Foot Tour (hereinafter referred to as “We”) and represents your acceptance of the terms and conditions set out herein. Please ensure that you have read, understood and accepted these terms and conditions prior to booking.

Booking a Hong Kong Tour with Big Foot Tour:

We operate on a first-come-first-served basis. To make a booking inquiry, please complete the Hong Kong Tours: Booking Form. All booking correspondences will be carried out via email. We accept no responsibility for incorrect email addresses provided by you or failed email delivery attempts.

For all of our Hong Kong tours, our fees vary according to the areas covered, the duration of the Hong Kong tour as well as the number of people who are on the tour. If there are any changes, please let us know in advance. Please do not add participants on your own accord. We reserve the right to turn the extra participants away and/or to impose additional charges accordingly.

Payment and Confirmation of Your Hong Kong Tour:

Payment details (including the payment due date) will be indicated in our correspondences with you. Please complete your Hong Kong tour booking by making payment as soon as possible. Once your payment has been received, your Hong Kong tour booking will be confirmed. If we do not receive your payment by the stipulated due date, your Hong Kong tour booking will not be confirmed. Payment of the Hong Kong tour fees will also indicate that you have read and accepted these terms and conditions.

Cancellation and Cancellation Policy of Your Hong Kong Tour:

Cancellations made by Participants

Cancellations made by the participants must be made in writing, via email to us. The following cancellation fees apply to all of our Hong Kong tours:

  • Cancellation made within 72 hours – 168 hours (i.e. 3 – 7 days), prior to time of tour: 50% of total fees paid.
  • Cancellation made less than 72 hours (i.e. 3 days), prior to time of tour: 100% of total fees paid.
  • No-Show (i.e. 30 minutes after your Hong Kong tour’s starting time): 100% of total fees paid.

Please note that no refunds will be made if a participant chooses to leave a Hong Kong tour in progress or chooses not to turn up for the Hong Kong tour.

Cancellations made By Big Foot Tour

In the event of any cancellation made by us, for whatever reason, the fees will be refunded in full.

Cancellations Due To Bad Weather

Participants must be aware that our Hong Kong tours, by definition, are weather-dependent outdoor events. Given the vagaries of weather conditions in Hong Kong, localised weather circumstances may change quickly, regardless of the weather forecast for that day. We refer to Hong Kong Observatory for up-to-date weather warnings.

In the case of unsuitable weather conditions, participants will be contacted prior to the tour, in general, no later than 08:30 on the morning of the scheduled Hong Kong tour. Notification will be by email, SMS and – where possible – by personal follow-up telephone call. The final decision whether or not to go ahead with the scheduled tour remains at our sole discretion. In the event of any cancellation by us, the fees will be refunded in full.

Hong Kong tours will be automatically cancelled in the event of a Typhoon Signal No. 8, Typhoon Signal No. 10, a Red Rainstorm or a Black Rainstorm. The fees will be refunded in full.

Personal Fitness and Personal Accident Insurance:

Participants are responsible for ensuring they are in suitable physical condition for all Hong Kong tours. If you have any doubts on your level of personal fitness, you must consult your doctor. All Hong Kong tours require walking. Any medical condition or medication being taken that may affect your health or participation must be notified to us in writing prior to the event and must be accompanied by a doctor’s certificate to verify your fitness to participate in our Hong Kong tours.

All events are undertaken at the participants’ own risk. We accept no liability or obligation in the event of illness, injury, death or loss or damage to personal property. Personal accident insurance is strongly advised.

Personal Conduct during Your Hong Kong Tour:

For the benefit of everyone, we reserve the right to remove any participant whose conduct is deemed to pose a risk or nuisance to others. We will not refund or cover any cost or expenses incurred due to unacceptable behavior.

Food and Beverage during Your Hong Kong Tour:

All food and beverage consumed during a Hong Kong tour is the responsibility of the participant. We accept no responsibility or liability in this instance.

Photographs and Photography:

Photographs or pictures appearing on this website should be used solely as an indication of attractions. Actual attractions may vary according to the itinerary as well as the tour you have chosen.

We reserve the right to photograph/film any event and participants, as well as to use any of such images for promotion and/or commercial purposes without further recourse or compensation.

Notes and Other Materials:

Notes and other materials supplied to participants, whether in hard-copy, electronic format or any other form, are the personal copyright of Big Foot Tour, without limitation, and are not to be reproduced in whole or in part, or distributed to any Third Party in any form whatsoever, without the express written permission of the copyright holder. Any breach of this condition will result in immediate civil action.

Website:

All information provided on our website is correct, to the best of our knowledge, errors, omissions and exceptions not withstanding. We do not assume responsibility or any liability for any participant’s own misunderstanding or misinterpretation of any information provided on this site.

We have not reviewed all of the sites linked to our Internet website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Big Foot Tour of the site. Use of any such linked web site is at the user’s own risk.



© 2011 - 2017 Big Foot Tour. All rights reserved.
Travel Agents Licence No. 354025.
Active Member of HATA & TIC.

Important Note: We are the ORIGINAL Big Foot Tour, a pioneer of Hong Kong walking tours. Through our Real Hong Kong Tour, Hong Kong Private Tour as well as Hong Kong Food Tour, we make it fun and easy for you to immerse in an authentic Hong Kong environment! We are flattered by imitators, but as a word of caution, if you find any sites similar to ours, they are in no way affiliated to us. So if you want to experience the original Hong Kong walking tours and travel like a local, book your Hong Kong tours with Big Foot Tour now!


An Even More Important Note: Those feet below... are not mine.